Field Case Manager

Sedgwick•Florence, SC

1d•Hybrid

About The Position

Sedgwick’s Field Case Manager works face to face with injured workers and medical providers to facilitate recovery through advocacy, progressive medical treatment, and timely return to work. The role serves as a liaison among involved parties and supports injured workers as they navigate the recovery process. Frequent travel is required, while the role maintains a home-based office. The position covers the Florence, South Carolina region, and candidates must live in that area to be considered. The Case Manager applies medical, clinical, or rehabilitation knowledge to help manage complex medical conditions, treatment planning, and recovery from illness or injury. The work involves advocating for effective and efficient treatment, coordinating care and resources, and helping injured employees regain autonomy. Sedgwick describes a blended work environment, flexibility and autonomy, professional growth opportunities, and a supportive team culture.

Requirements

Must live in the Florence, South Carolina region.
A bachelor’s degree in a health or human services field is required if the candidate does not have the preferred RN licensure; candidates with a bachelor’s degree must hold one of the following certifications: CCM, CDMS, or CRC.
Valid driver’s license required.
High-speed internet required.
Employment may be contingent on successfully completing a job-related motor vehicle record (MVR) check.
Ability to think clearly and conceptually, exercise sound judgment and discretion, and troubleshoot, solve problems, and analyze information.
Ability to handle work-related stress, manage multiple priorities simultaneously, and meet deadlines.
Ability to perform computer keyboarding and travel as required.
Ability to hear, see, and speak.

Nice To Haves

RN licensure preferred.

Responsibilities

Serve as a patient advocate, supporting, guiding, and coordinating care for injured workers, families, and caregivers throughout recovery.
Help injured workers achieve recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
Identify appropriate providers and facilities across the continuum of services.
Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
Communicate and coordinate among injured workers, medical providers, and other involved parties to facilitate treatment and timely return to work.