FIELD CASE MANAGER

Sedgwick•Huntsville, AL
•Hybrid

About The Position

The Field Case Manager covers the Huntsville, Alabama region and must live in the area to be considered. This home-based role involves frequent travel and face-to-face work with injured workers and medical providers. The manager advocates for injured workers, facilitates progressive medical treatment and timely return to work, and serves as a liaison to communicate among involved parties. The role applies medical, clinical, or rehabilitation knowledge to help manage complex medical conditions, treatment planning, and recovery. It offers flexibility and autonomy while supporting injured employees and coordinating effective, efficient care.

Requirements

  • Must live in the Huntsville, Alabama region.
  • Valid driver's license required.
  • High-speed internet required.
  • Employment may be contingent on successfully completing a job-related motor vehicle record check.
  • Ability to think clearly and conceptually; exercise excellent judgment, troubleshoot, solve problems, analyze, and use discretion.
  • Ability to handle work-related stress and multiple priorities simultaneously, and meet deadlines.
  • Ability to perform computer keyboarding and travel as required.
  • Hearing, vision, and talking abilities required.

Nice To Haves

  • RN licensure preferred.
  • If not an RN, a bachelor's degree in a health or human services field is required along with one of the following certifications: CCM, CDMS, or CRC.

Responsibilities

  • Serve as a patient advocate, supporting, guiding, and coordinating care for injured workers, families, and caregivers during recovery.
  • Help injured workers achieve recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
  • Identify appropriate providers and facilities across the continuum of services.
  • Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
  • Facilitate progressive medical treatment and timely return to work while communicating with involved parties.

Benefits

  • Three medical plans and two dental plans to choose from.
  • Tuition reimbursement eligibility.
  • 401(k) plan with a 50% match on contributions up to the first 6% saved.
  • Four weeks of PTO in the first full year.
  • Continuing education credits and professional development opportunities.
  • Ongoing learning and professional growth opportunities.
  • Blended work environment.
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