Field Case Manager
About The Position
Sedgwick’s Field Case Manager works face to face with injured workers and medical providers to facilitate recovery through advocacy, progressive medical treatment, and timely return to work. The role acts as a liaison and provides communication among all involved parties. Frequent travel is required, while the manager maintains a home-based office and must live in the Seattle, Washington region. The position applies medical, clinical, or rehabilitation knowledge to help manage complex medical conditions, treatment planning, and recovery from illness or injury. It offers flexibility and autonomy in daily work while supporting effective and efficient medical treatment for injured employees. The role contributes to Sedgwick’s Caring counts® mission and serves injured employees from client organizations.
Requirements
- A bachelor’s degree in a health or human services field is required unless the candidate qualifies through the stated RN licensure preference.
- If not an RN, hold one of the following certifications: CCM, CDMS, or CRC.
- Valid driver’s license.
- High-speed internet access.
- Live in the Seattle, Washington area.
- Ability to travel as required.
- Clear and conceptual thinking, sound judgment, troubleshooting, problem-solving, analysis, and discretion.
- Ability to handle work-related stress and multiple priorities simultaneously, and meet deadlines.
- Computer keyboarding ability, hearing, vision, and speaking ability.
Nice To Haves
- RN licensure.
Responsibilities
- Serve as a patient advocate by supporting, guiding, and coordinating care for injured workers, families, and caregivers during recovery.
- Help injured workers achieve recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
- Identify appropriate providers and facilities across the continuum of services.
- Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
- Communicate and coordinate among injured workers, medical providers, and other involved parties.
Benefits
- Three medical plans and two dental plans to choose from.
- Tuition reimbursement eligibility.
- 401(k) plan matching 50% of contributions up to the first 6% saved.
- Four weeks of PTO in the first full year.
- Vision insurance.
- Disability and life insurance.
- Employee assistance program.
- Flexible spending or health savings account.
- Additional voluntary benefits.
- Professional development and continuing education opportunities.
- Ongoing learning and professional growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
