Field Case Manager
About The Position
Sedgwick’s Field Case Manager works face to face with injured workers and medical providers to facilitate recovery through advocacy, progressive medical treatment, and timely return to work. The role serves as a liaison among involved parties and supports injured workers as they navigate the recovery process. Frequent travel is required, while the position maintains a home-based office. The role covers the Orlando, Florida area, and candidates must live in that area to be considered. The Field Case Manager applies medical, clinical, or rehabilitation knowledge to assist with complex medical conditions, treatment planning, and recovery from illness or injury. The position offers flexibility and autonomy in a blended work environment, with remote work as well as in-person interaction with injured workers and medical professionals. Sedgwick describes opportunities for professional development, continuing education, and a supportive team culture.
Requirements
- Live in the Orlando, Florida area.
- A bachelor’s degree in a health or human services field is required if the candidate does not have the preferred RN licensure; candidates with a degree must hold one of the following certifications: CCM, CDMS, or CRC.
- Valid driver’s license.
- High-speed internet.
- Ability to travel as required.
- Ability to think clearly and conceptually, exercise judgment and discretion, troubleshoot, solve problems, and analyze information.
- Ability to handle work-related stress, manage multiple priorities simultaneously, and meet deadlines.
- Computer keyboarding ability.
- Hearing, vision, and talking ability.
- Employment may be contingent upon successful completion of a job-related motor vehicle record check.
Nice To Haves
- RN licensure preferred.
Responsibilities
- Serve as a patient advocate to support, guide, and coordinate care for injured workers, families, and caregivers during recovery.
- Help injured workers achieve recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
- Identify appropriate providers and facilities throughout the continuum of services.
- Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
- Facilitate progressive medical treatment and timely return to work while communicating among involved parties.
Benefits
- Three medical plans and two dental plans to choose from.
- Tuition reimbursement eligibility.
- 401(k) plan with a 50% match on contributions up to the first 6% saved.
- Four weeks of PTO in the first full year.
- Ongoing learning and professional growth opportunities.
- Professional development opportunities and continuing education credits.
- Team-building initiatives and a supportive team environment.
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What This Job Offers
Job Type
Full-time
