Field Case Manager
About The Position
Sedgwick’s Field Case Manager covers the St. Louis, Missouri region and must live in that area. The role works face to face with injured workers and medical providers to support recovery through advocacy, progressive medical treatment, and timely return to work. The manager serves as a liaison among the involved parties, helping coordinate care and communicate throughout the recovery process. Frequent travel is required, and the position maintains a home-based office. The role applies medical, clinical, or rehabilitation knowledge to assist with complex medical conditions, treatment planning, and recovery from illness or injury. It offers a blended work environment, flexibility, autonomy, and opportunities to support injured employees while coordinating effective and efficient medical treatment.
Requirements
- Bachelor’s degree in a health or human services field, unless qualifying through the RN licensure preference.
- One of the following certifications: CCM, CDMS, or CRC.
- Valid driver’s license.
- High-speed internet access.
- Must live in the St. Louis, Missouri region.
- Ability to travel frequently.
- Ability to meet the role’s mental demands, including clear and conceptual thinking, sound judgment, troubleshooting, problem solving, analysis, discretion, handling work-related stress and multiple priorities, and meeting deadlines.
- Ability to perform computer keyboarding and the auditory and visual functions of hearing, vision, and talking.
Nice To Haves
- RN licensure.
Responsibilities
- Serve as a patient advocate, supporting, guiding, and coordinating care for injured workers, families, and caregivers during recovery.
- Help injured workers achieve recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
- Identify appropriate providers and facilities across the continuum of services.
- Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
- Facilitate progressive medical treatment and timely return to work.
Benefits
- Three medical plans and two dental plans to choose from.
- Tuition reimbursement eligibility.
- 401(k) plan with a 50% match on contributions up to the first 6% saved.
- Four weeks of PTO during the first full year.
- Ongoing learning and professional growth opportunities.
- Continuing education credits.
- Professional development opportunities.
- Team-building initiatives.
- Blended work environment.
- Flexible and autonomous daily work.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
