Operations Manager

Prairie Field Services • Hartrandt, WY

6d • $95,000 - $120,000

About The Position

The Operations Manager leads Prairie Field Services’ daily operations across field and office activities. The role oversees the dispatch department, truck and trailer repair and maintenance, back-office operations, and field supervision, and reports directly to the Chief Operating Officer (COO).

The position directs field service teams, supports customer relationships and satisfaction, and ensures compliance with company policies, procedures, and applicable industry and legal requirements. It also oversees staffing, equipment needs, scheduling, site surveys, journey management plans, incident response and investigation support, and health and safety reporting. The Operations Manager collaborates with leadership and assists the COO with customer bid requests.

This is an exempt-level position with a salary range of $95,000 to $120,000, plus a bonus opportunity of up to 50% of base salary based on location and company performance. Employment is contingent upon a successful background check and drug screen.

Requirements

• Bachelor’s degree in business administration or equivalent experience preferred, but not required.
• Five or more years of oilfield service experience preferred, but not required.
• Proficiency with Microsoft Office products.
• Actively utilize AI in multiple aspects.
• Exceptional ability to network, develop, establish, and manage internal and external business relationships.
• Working knowledge of DOT, FMCSA, and OHSE legislation.
• Ability to work directly with cross-functional teams and build and maintain lasting relationships with other departments and key business partners.
• Strong root cause analysis skills.
• Highly effective organizational, negotiation, conflict resolution, and people management skills.
• Excellent oral and written communication skills and ability to communicate at all company levels.
• Strong focus on quality, safety, and environment.
• Flexibility and adaptability to change.
• Ability to work nights, weekends, holidays, and extended hours.
• Ability to travel as needed.

Responsibilities

• Direct and manage the field service team to meet company and customer expectations.
• Ensure understanding of Prairie Field Services’ operational policies and systems, information management processes, and relationships with third-party vendors.
• Build and maintain working relationships with field customer contacts to promote sustainable partnerships.
• Drive and measure customer satisfaction related to field service deliverables.
• Ensure compliance with policies and procedures for work performed for Prairie Field Services.
• Evaluate practices, procedures, and facilities for risk and adherence to industry and legal rules and regulations.
• Oversee site surveys and journey management plans.
• Respond to incidents and assist with investigations, including data collection and report preparation.
• Report health and safety awareness issues and statistics as needed.
• Disseminate information to peers and direct reports.
• Promote proactive internal and external communications.
• Assist the COO with customer bid requests.
• Manage staffing and equipment needs and scheduling.
• Collaborate with other leadership members to accomplish executive-team goals.
• Develop proactive solutions to issues and maintain a consistent strategic vision.
• Perform other essential duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Ancillary insurance options
• Retirement plan
• Company-provided vehicle
• Fuel card
• Phone
• Laptop
• Expense card
• Bonus opportunity of up to 50% of base salary based on location and company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager