Field Case Manager

Sedgwick•St. Louis, MO
•Hybrid

About The Position

Sedgwick is hiring a Field Case Manager to cover the St. Louis, Missouri region. Candidates must live in the area. The role involves face-to-face work with injured workers and medical providers, advocating for progressive medical treatment and timely return to work, and serving as a liaison among involved parties. Frequent travel is required, while the position maintains a home-based office. The Field Case Manager applies medical, clinical, or rehabilitation knowledge to assist with complex medical conditions, treatment planning, and recovery from illness or injury. The role offers a remote work environment with in-person interactions, flexibility, and autonomy.

Requirements

  • A bachelor's degree in a health or human services field is required with one of the following certifications: CCM, CDMS, or CRC, unless the candidate has preferred RN licensure.
  • A valid driver's license is required.
  • High-speed internet is required.
  • Ability to travel as required.
  • Ability to think clearly and conceptually, exercise sound judgment and discretion, troubleshoot, solve problems, analyze information, handle work-related stress and multiple priorities, and meet deadlines.
  • Ability to perform computer keyboarding and auditory, visual, and speaking tasks.

Nice To Haves

  • RN licensure is preferred.

Responsibilities

  • Serve as a patient advocate by supporting, guiding, and coordinating care for injured workers, families, and caregivers throughout recovery.
  • Help injured workers achieve recovery and autonomy through advocacy, communication, education, identifying service resources, and facilitating services.
  • Identify appropriate providers and facilities across the continuum of services.
  • Ensure available resources are used in a timely and cost-effective manner to obtain optimum value for the client and reimbursement source.
  • Liaise and communicate between injured workers, medical providers, and other involved parties.

Benefits

  • Three medical plans and two dental plans to choose from.
  • Tuition reimbursement eligibility.
  • 401(k) plan matching 50% of contributions up to the first 6% saved.
  • Four weeks of PTO during the first full year.
  • Ongoing learning and professional growth opportunities.
  • Continuing education credits.
  • Team-building initiatives.
  • A blended work environment.
  • A supportive team environment and recognition of achievements.
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