Beauty Counter Manager - Men's Fragrances - Roosevelt Field

Nordstrom•Garden City, NY
•$34 - $35•Onsite

About The Position

The Beauty Counter Manager works in Nordstrom’s Beauty Department and combines sales with teaching to maximize sales for an assigned beauty brand. The role creates personalized beauty experiences, builds customer relationships in-store and digitally, and contributes to a welcoming, inclusive team environment. The manager supports beauty and fragrance sales through product recommendations, customer service, vendor coordination, and customer loyalty initiatives.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Ability to connect with customers, proactively address concerns, and contribute to a positive team environment.
  • Empathy and respect for customers, and ability to provide a supportive environment during makeup and skincare applications.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals and interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • High level of ownership, accountability, and initiative.
  • Ability to meet the physical requirements of the role, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward items; lifting items above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for customers.
  • Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
  • Manage the scheduling and execution of vendor events and promotions.
  • Build and maintain vendor relationships to maximize business results.
  • Keep the department organized, clean, and ready for customers.
  • Stay current on beauty trends, products, and industry knowledge through Nordstrom and brand-partner training.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards accounts.

Benefits

  • Medical, vision, and dental insurance
  • Retirement benefits, including a 401(k)
  • Paid time away and PTO accruals
  • Life insurance and disability coverage
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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