Beauty Counter Manager - Men's Fragrances - Pentagon City

Nordstrom•Arlington, VA

6d•$23 - $24

About The Position

The Nordstrom Beauty Counter Manager serves as both a salesperson and teacher, maximizing sales for an assigned beauty brand while creating personalized beauty experiences. The role is suited to results-oriented candidates who thrive in commissioned sales, follow beauty trends, and can build a customer following in-store and digitally. The manager works with customers and colleagues to deliver an inclusive, welcoming experience and keeps the department customer-ready.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
High level of ownership, accountability, and initiative.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
Manage the scheduling and execution of vendor events and promotions.
Build and maintain vendor relationships to maximize business results.
Maintain department organization and cleanliness so it is customer-ready.
Keep current on beauty trends, products, and industry knowledge through training from Nordstrom and luxury brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards accounts.