Seasonal Beauty Sales - Fragrances - Pentagon City

Nordstrom•Arlington, VA

11d

About The Position

In the Nordstrom Beauty Department, this role creates personalized beauty experiences for customers and contributes to a passionate team. The position involves engaging customers to understand their needs and maximizing sales in on-trend and luxury beauty brands. Candidates should be passionate about beauty trends, makeup, and skincare, and able to build a customer following both in-store and digitally. The role includes makeup applications, skincare analyses, product recommendations, sales goal achievement, booking appointments, and driving sales for in-store beauty events and services. It also involves maintaining a customer-ready department, keeping up with beauty trends and product knowledge through training, handling sales and returns, and building customer loyalty through Nordstrom Rewards accounts. This position offers an hourly pay range of $20.45–$21.25. Beauty and Men’s Fragrance sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses. Benefits eligibility may depend on location, job level, classification, and length of employment.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Excellent ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve sales goals for in-store and digital selling, using available selling tools, including text and social media.
Book appointments and drive sales for in-store beauty events and services.
Keep the department organized, clean, and customer-ready.
Stay current on beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.