Seasonal Beauty Sales - Fragrances - Burlington

Nordstrom•Burlington, MA
•$22 - $22•Onsite

About The Position

In the Nordstrom Beauty Department, this role creates personalized beauty experiences and helps customers feel their best. The employee engages customers to understand their needs and maximize sales across on-trend and luxury beauty brands. The position is suited to someone passionate about beauty trends, makeup, and skincare who can build a customer following both in-store and digitally.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals, with an interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for all customers.
  • Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
  • Book appointments and drive sales for in-store Beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

  • Medical, vision, and dental coverage.
  • Retirement benefits, including a 401(k).
  • Paid time away, PTO accruals, and holidays.
  • Life insurance and disability coverage.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • May be eligible for performance-based incentives or bonuses.
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