Seasonal Beauty Sales - Fragrances - Mayfair

Nordstrom•Wauwatosa, WI
•Onsite

About The Position

In Nordstrom’s Beauty Department, the Beauty Sales role creates personalized beauty experiences and helps customers feel their best. The employee engages customers to understand their needs and maximize sales in on-trend and luxury beauty brands. The role involves building customer relationships in-store and digitally, supporting beauty events and services, and keeping current with beauty trends and product knowledge. This is a seasonal position in Fragrances at Mayfair.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals, with interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for customers.
  • Set and achieve in-store and digital sales goals using selling tools, including text and social media.
  • Book appointments and drive sales for in-store Beauty events and services.
  • Maintain department organization and cleanliness so it is customer-ready.
  • Keep up with beauty trends, products, and industry knowledge through Nordstrom and brand-partner training.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards accounts.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability coverage.
  • Merchandise discount and EAP resources.
  • The position may be eligible for performance-based incentives or bonuses.
  • 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.
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