Beauty Sales - Lancôme - Pentagon City

Nordstrom • Arlington, VA

4d • Onsite

About The Position

As a member of the Nordstrom Beauty Department, you will create personalized beauty experiences for customers and contribute to a team focused on customer service and luxury beauty. The role involves understanding customer needs, recommending products, and maximizing sales in store and through digital channels. You will help customers with makeup and skincare, build customer relationships and loyalty, and stay informed about beauty trends and products through training from Nordstrom and brand partners.

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers, proactively handle concerns, and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• Ability to meet the physical requirements, including continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching; frequent hand use for grasping, fine manipulation, pushing, and pulling; handling bulky or awkward items and reaching to lift them above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for customers.
• Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
• Book appointments and drive sales for in-store Beauty events and services.
• Keep the department organized, clean, and ready for customers.
• Keep current with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
• Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability coverage.
• Merchandise discount and EAP resources.
• Potential eligibility for performance-based incentives or bonuses.
• 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed