Beauty Sales - Lancôme - Westfarms

Nordstrom•Farmington, CT

17h•$21 - $21•Onsite

About The Position

As a member of the Nordstrom Beauty Department and Lancôme team, the Beauty Sales employee creates personalized beauty experiences for customers and contributes to a passionate team. The role engages customers to understand their needs and maximize sales of luxury beauty products, with a focus on makeup and skincare. The employee builds a customer following both in-store and digitally and supports customer loyalty, department readiness, and beauty events. Compensation is $20.50–$21.30 per hour, with a typical 3% commission for Beauty sales roles. The position may also be eligible for performance-based incentives or bonuses. The role requires a flexible schedule based on business needs, including evenings and weekends, and involves continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing and reaching, frequent hand use, handling bulky or awkward merchandise, and lifting items up to 10 pounds regularly and up to 25 pounds occasionally.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting them above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve in-store and digital sales goals using selling tools, including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Stay current on beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.