Beauty Sales - Lancôme - Houston Galleria

Nordstrom•Houston, TX

1d•$18 - $19•Onsite

About The Position

In the Nordstrom Beauty Department, the Beauty Sales employee creates personalized beauty experiences for customers and contributes to a passionate team. The role focuses on understanding customer needs and maximizing sales of on-trend and luxury beauty brands. Candidates should be passionate about beauty trends, makeup, and skincare, and able to build a customer following both in-store and digitally. The position includes conducting makeup applications and skincare analyses, recommending products, supporting in-store and digital sales, promoting Beauty events and services, and maintaining a clean and organized department. Employees also keep current with beauty trends and product knowledge through Nordstrom and brand-partner training, and handle sales transactions while building customer loyalty.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve in-store and digital sales goals using selling tools, including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Maintain department organization and cleanliness so it is customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges.
Build customer loyalty by opening new Nordstrom Rewards program accounts.