Beauty Sales - Lancôme - Washington Square

Nordstrom•Tigard, OR

21h•Onsite

About The Position

As a member of Nordstrom’s Beauty Department and community, the Beauty Sales employee creates personalized beauty experiences and engages customers to understand their needs while maximizing sales for luxury and on-trend beauty brands. The role involves conducting makeup applications and skincare analyses, recommending products aligned with customers’ beauty goals, and building customer relationships in store and digitally. The employee contributes to an inclusive, welcoming team environment and supports sales, events, services, department readiness, and customer loyalty.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Excellent ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve sales goals for in-store and digital selling using selling tools, including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges.
Build customer loyalty by opening new Nordstrom Rewards program accounts.