Beauty Sales - Lancôme - Valley Fair
About The Position
As a member of the Nordstrom Beauty Department, you will create personalized beauty experiences for customers and contribute to a passionate team. The role focuses on understanding customer needs and maximizing sales for on-trend and luxury beauty brands. Candidates should be passionate about beauty trends, makeup, and skincare, and able to build a customer following in person and digitally. You will provide makeup applications and skincare analyses, recommend products aligned with customers’ beauty goals, and help maintain an organized, clean, customer-ready department. You will use selling tools, including text and social media, to meet sales goals, book appointments, and drive sales for beauty events and services. You will also manage sales, refunds, and exchanges; build customer loyalty by opening Nordstrom Rewards accounts; and stay current on trends and products through training from Nordstrom and brand partners. The role requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, frequent hand use, and handling merchandise. Employees regularly lift items up to 10 pounds and occasionally up to 25 pounds. The listed pay range is $25.65–$26.65 per hour. Beauty sales employees typically receive 3% commission, and the position may be eligible for performance-based incentives or bonuses. Nordstrom offers benefits to eligible employees, subject to applicable requirements.
Requirements
- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
- Strong multitasking, organization, and follow-through skills.
- Drive to achieve sales goals, with interest in using networking and technology.
- Ability to work a flexible schedule based on business needs, including evenings and weekends.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
- Collaborate with team members to create a welcoming and inclusive environment for customers.
- Set and achieve in-store and digital sales goals using selling tools, including text and social media.
- Book appointments and drive sales for in-store beauty events and services.
- Keep the department organized, clean, and customer-ready.
- Stay current on beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
- Manage sales, refunds, and exchanges.
- Build customer loyalty by opening new Nordstrom Rewards program accounts.
Benefits
- Medical, vision, and dental benefits.
- Retirement benefits, including 401(k).
- Paid time away, PTO accruals, and holidays.
- Life insurance and disability coverage.
- Merchandise discount.
- Employee Assistance Program (EAP) resources.
- Potential eligibility for performance-based incentives or bonuses.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
