Beauty Sales - Lancôme - Valley Fair

Nordstrom • San Jose, CA

3d • Onsite

About The Position

As a member of Nordstrom’s Beauty Department and beauty community, you will create personalized beauty experiences for customers while contributing to a passionate team. The role focuses on engaging customers to understand their needs and maximizing sales for on-trend and luxury beauty brands. You will provide makeup applications and skincare analyses, recommend products, and build customer relationships and a following both in-store and digitally. You will also support department operations, beauty events, and customer loyalty efforts. The position is with Lancôme at Valley Fair.

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with an interest in networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
• Regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for customers.
• Set and achieve sales goals through in-store and digital selling, including effective use of text and social media tools.
• Book appointments and drive sales for in-store Beauty events and services.
• Keep the department organized, clean, and customer-ready.
• Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
• Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

• Medical, vision, and dental benefits.
• Retirement benefits.
• Paid time away and holidays.
• Life insurance and disability insurance options.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.
• Potential eligibility for performance-based incentives or bonuses.
• 401(k).
• Paid time off accruals.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed