Beauty Sales - Lancôme - Brea Mall

Nordstrom • Brea, CA

1d • $24 - $25 • Onsite

About The Position

In the Nordstrom Beauty Department, the Beauty Sales employee creates personalized beauty experiences and helps customers feel their best. The role involves engaging customers to understand their needs and maximize sales for luxury and on-trend beauty brands. The employee conducts makeup applications and skincare analyses, recommends products, and builds a customer following in-store and digitally. The position also includes meeting sales goals, supporting Beauty events, maintaining a customer-ready department, keeping current with beauty trends and product knowledge, and processing transactions while building customer loyalty.

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
• Regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve sales goals for in-store and digital selling using selling tools, including text and social media.
• Book appointments and drive sales for in-store Beauty events and services.
• Maintain department organization and cleanliness so it is customer-ready.
• Keep up with beauty trends, products, and industry knowledge through Nordstrom and brand-partner training.
• Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

• Medical, vision, and dental coverage options.
• Retirement benefits, including 401(k).
• Paid time away and PTO accruals.
• Life insurance and disability coverage options.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.
• Holidays.
• Potential eligibility for performance-based incentives or bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed