Beauty Sales - Lancôme - Stonebriar Centre

Nordstrom•Frisco, TX

1d•$19 - $19•Onsite

About The Position

In Nordstrom’s Beauty Department, the Beauty Sales employee creates personalized beauty experiences for customers and contributes to a passionate, inclusive team. The role involves engaging customers to understand their needs and maximizing sales in on-trend and luxury beauty brands. The employee provides makeup applications and skincare analyses, recommends products, and builds a customer following both in-store and digitally. The position also supports sales goals, Beauty events and services, department upkeep, and customer loyalty through Nordstrom Rewards accounts. Hours vary by week based on business needs. The schedule may include evenings, weekends, holidays, and event shifts, and may require occasional flexibility to support other departments.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers and proactively handle customer concerns.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to remain in continuous movement for 6–8 hours per shift, with frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Maintain department organization and cleanliness so it is customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.
Proactively address customer concerns and contribute to a positive team environment.