Seasonal Beauty Advisor - Lancome, Stonebriar Centre

Macy's•Frisco, TX

6d•Onsite

About The Position

The Seasonal Beauty Advisor, also known as a Cosmetic Sales Colleague, serves as a trusted beauty expert and helps customers find products suited to their needs and style. The role creates personalized, inspiring shopping experiences through expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. The advisor stays current on products, innovations, and beauty trends, builds lasting customer relationships through follow-up and virtual outreach, and works to exceed customer expectations and sales goals. The position also helps keep the counter and sales floor clean, organized, and ready for customers; refreshes signage and pricing; and assists with merchandise moves. Advisors share loyalty program benefits, support colleagues, and contribute to individual and store results. Schedules include weekend shifts and depend on business needs and colleague availability.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers.

Responsibilities

Provide personalized beauty consultations, product demonstrations, makeup application, and skincare recommendations.
Educate customers about beauty products, including their benefits and use, and introduce products and innovations suited to customer needs and style.
Build and manage customer relationships through follow-up, virtual outreach, and personalized service.
Achieve daily sales goals and promote customer loyalty, including acquiring new customers by opening credit accounts and sharing loyalty benefits.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends, promotions, and product knowledge.
Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
Collaborate with colleagues and provide warm, attentive service, including thanking customers and ensuring they have what they need.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups and volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.