Seasonal Beauty Advisor - Estee Lauder, Stonebriar Centre
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You offer product advice and demonstrations, tailored consultations that may include makeup application and skincare recommendations, and keep current on products, innovations, and trends. You build and manage a loyal client base through follow-up, virtual outreach, and personalized service while working to exceed customer expectations and sales goals. The role combines hospitality, product knowledge, and a passion for beauty. Daily work includes preparing the sales floor, reviewing sales goals and product updates, engaging customers, maintaining an organized and shoppable counter and sales floor, refreshing signage and pricing, assisting with merchandise moves, promoting loyalty benefits, and collaborating with colleagues to achieve individual and store results. Schedules include weekend shifts; hours depend on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Provide personalized beauty consultations, product recommendations, demonstrations, makeup application, and skincare guidance.
- Build and manage customer relationships and a loyal client base through consistent follow-up, virtual outreach, and personalized service.
- Meet and surpass daily sales goals by delivering exceptional customer service.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
- Maintain a clean, organized, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
- Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
- Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer engagement.
- Collaborate with colleagues and support one another to serve customers and communities.
- Work scheduled weekend shifts and provide availability for days, evenings, weekends, and holidays.
- Finish customer interactions by sharing loyalty benefits, ensuring customers have what they need, and offering a sincere thank-you.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
