Seasonal Beauty Advisor - Estee Lauder, Tyrone

Macy's•St Petersburg, FL

About The Position

As a Beauty Advisor (also known as a Cosmetic Sales Colleague), you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You offer expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style. You build and manage lasting customer relationships through consistent follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. You also help keep the beauty counter and sales floor clean, organized, and ready for customers; stay informed about new products, top sellers, trends, and promotions; and collaborate with colleagues to deliver strong customer and store results. The role requires flexible availability, including days, evenings, weekends, and holidays. All schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular and dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology, digital tools, handheld equipment, and cash registers to process transactions.
Ability to talk, lift, move, stand, reach with arms and hands, and perform the physical requirements described for the position.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Create personalized beauty experiences by building customer relationships and identifying customer needs.
Demonstrate product application and educate customers about the benefits and use of beauty products.
Offer beauty advice, product recommendations, makeup application, and skincare consultations.
Grow and manage a loyal client base through follow-up, virtual outreach, personalized service, and clienteling tools.
Promote offers, product launches, sales events, and loyalty program benefits.
Meet and surpass daily sales goals by providing exceptional service.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Maintain an organized, clean, and shoppable beauty counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Stay current on new arrivals, top-selling products, trends, promotions, and product knowledge through training and vendor education.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Support colleagues through honest, caring collaboration and contribute to individual and store results.
Greet customers warmly, thank them sincerely, and help ensure they have what they need.

Benefits

Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.