Seasonal Beauty Advisor - Estee Lauder, Tyrone
About The Position
The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. The role combines product education, beauty expertise, genuine hospitality, and strong product knowledge to help customers find products suited to their needs and style. The advisor provides expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. They stay current on beauty trends, products, innovations, promotions, and launches; build and manage a loyal client base through follow-up, virtual outreach, and personalized service; and work to exceed customer expectations and sales goals. Colleagues prepare and maintain a clean, organized, shoppable sales floor and counter, review goals and product information, welcome and engage customers, refresh signage and pricing, and assist with merchandise moves. They promote loyalty benefits, help acquire customers by opening credit accounts, use point-of-sale and digital tools, and collaborate with teammates to deliver strong individual and store results. Schedules include weekend shifts, with hours depending on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology and digital tools, including register technology.
Responsibilities
- Create personalized beauty experiences by building customer relationships, identifying customer needs, demonstrating product application, and explaining the benefits and use of beauty products.
- Provide beauty advice and tailored consultations, including makeup application and skincare recommendations.
- Stay current on beauty trends, new arrivals, product innovations, top-selling items, promotions, product launches, and vendor education.
- Grow and manage a loyal client base through consistent follow-up, virtual outreach, clienteling tools, and personalized service.
- Meet and surpass daily sales goals and participate in sales events.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Maintain an organized and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
- Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
- Provide warm, attentive customer service and finish customer interactions with a sincere thank-you.
- Collaborate with and support teammates to serve customers and communities and achieve individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
