Seasonal Beauty Advisor - Estee Lauder, Westfarms

Macy's•Farmington, CT

6h•$17 - $23

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide product advice and demonstrations, tailored consultations that may include makeup application and skincare recommendations, and information on products and trends. You build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service, while working to exceed customer expectations and achieve sales goals. The role combines hospitality, product knowledge, and a passion for beauty. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They maintain an organized, shoppable counter and sales floor, refresh signage and pricing, support merchandise moves, share loyalty program benefits, and collaborate with teammates to deliver strong customer and store results. The position requires availability for days, evenings, weekends, and holidays, with regular and dependable attendance. Schedules include weekend shifts and depend on business needs and colleague availability. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled for 12–24 hours per week. The job requires talking, lifting, constant movement, standing, reaching, and use of computers and other technology.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Provide personalized beauty experiences by building customer relationships, identifying needs, demonstrating product application, and explaining beauty product benefits and use.
Offer beauty advice and tailored consultations, including makeup application and skincare recommendations as appropriate.
Build and manage a loyal client base through follow-up, virtual outreach, and personalized service.
Drive sales and client loyalty by maintaining an organized, shoppable space, using clienteling tools to promote offers and product launches, participating in sales events, and keeping current through training and vendor education.
Meet and surpass daily sales goals through exceptional service.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Maintain the counter and sales floor, refresh signage and pricing, and assist with merchandise moves.
Support teammates through honesty, care, and collaboration.
Ensure customers have what they need and conclude interactions with a sincere thank-you.
Maintain regular, dependable attendance and punctuality.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice