Seasonal Beauty Advisor - Estee Lauder, Roosevelt Field

Macy's•Village of Garden City, NY

15h•$17 - $24

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring customer experiences that build confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style. You build and manage a loyal client base through follow-up, virtual outreach, and personalized service, with the aim of exceeding customer expectations and sales goals. You also help maintain a clean, organized, and shoppable counter and sales floor, stay informed about sales goals, new arrivals, products, trends, and promotions, and support colleagues in delivering strong customer and store results. The role requires flexible availability for days, evenings, weekends, and holidays. Macy’s describes full-time colleagues as typically working 30 or more hours per week and part-time colleagues as typically working 12–24 hours per week; hours depend on business needs and colleague availability. All schedules include weekend shifts.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to deliver personalized beauty experiences, build customer relationships, uncover needs, demonstrate product application, and educate customers about beauty products.
Ability to use point-of-sale technology and digital tools.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and create friendly, personalized conversations that build customer relationships.
Provide beauty advice, product demonstrations, makeup application, skincare recommendations, and education about product benefits and use.
Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Meet and surpass sales goals by delivering exceptional service.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Review sales goals and keep informed about new arrivals, top-selling items, trends, and promotions.
Support colleagues with honesty, care, and collaboration.
End customer interactions with a sincere thank-you and ensure customers have what they need.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program, including mental health counseling and legal and financial advice