Seasonal Beauty Advisor - Estee Lauder, Oxmoor
About The Position
The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. The role involves educating customers, providing product advice and demonstrations, and offering tailored consultations that may include makeup application and skincare recommendations. Advisors maintain current knowledge of products, trends, and innovations, and recommend items that suit customers’ needs and style. The position focuses on building and managing lasting customer relationships through follow-up, virtual outreach, and personalized service. Beauty Advisors work toward sales goals while maintaining an organized, customer-ready sales floor and counter, keeping signage and pricing current, and collaborating with colleagues to provide excellent service. Seasonal employment is indicated by the job title. Schedules include weekend shifts, with hours dependent on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to stand for at least two consecutive hours.
- Ability to lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Educate customers about beauty products and their benefits and use.
- Offer expert product advice, demonstrations, and tailored consultations, including makeup application and skincare recommendations.
- Build customer relationships and grow a loyal client base through consistent follow-up, virtual outreach, and personalized service.
- Meet and surpass daily sales goals through exceptional customer service.
- Maintain a clean, organized, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
- Stay informed about new arrivals, top-selling products, trends, promotions, product launches, and vendor education.
- Use clienteling tools to promote offers and product launches and participate in sales events.
- Share loyalty program benefits and acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Support colleagues through honest, caring, and collaborative teamwork.
- Maintain regular, dependable attendance and punctuality.
- Review sales goals and prepare for customer engagement by learning about products, trends, and promotions.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
