Seasonal Beauty Advisor - Lancome, Baybrook

Macy's • Friendswood, TX

1d • Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert who helps customers find beauty products suited to their needs and style. You create personalized, inspiring shopping experiences through product advice, demonstrations, tailored consultations, makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to products and innovations, build lasting client relationships through follow-up and virtual outreach, and meet sales goals.

You help maintain a clean, organized, shoppable counter and sales floor, refresh signage and pricing, and assist with merchandise moves. You review sales goals, learn about new arrivals and promotions, and share loyalty-program benefits while providing warm, attentive service. You collaborate with colleagues and pursue ongoing learning to support individual and store results.

The position requires talking, lifting, frequent movement, standing, reaching, and use of computers and other technology. Colleagues must be able to stand for at least two consecutive hours and lift at least 25 pounds. The role also involves stooping, kneeling, crouching, climbing ladders, reaching above eye level, and visual abilities including close and color vision, depth perception, and focus adjustment.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Ability to talk, move frequently, stand, and reach with arms and hands.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to use computers and other technology, including handheld equipment and cash registers, and to process register transactions.

Responsibilities

• Deliver personalized beauty experiences by building customer relationships, identifying customer needs, demonstrating product application, and explaining beauty products and their benefits.
• Provide beauty advice and tailored consultations, including makeup application and skincare recommendations.
• Drive sales and client loyalty through personalized service, follow-up, virtual outreach, and clienteling tools.
• Meet and surpass daily sales goals and participate in sales events.
• Acquire new customers by opening credit accounts and sharing loyalty-program benefits.
• Maintain an organized, shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
• Stay informed about products, arrivals, promotions, trends, and product launches through ongoing training and vendor education.
• Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
• Collaborate with colleagues to serve customers and support store results.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Education Level: No Education Listed