Beauty Counter Manager - Men's Fragrances - Roosevelt Field

Nordstrom•Garden City, NY

About The Position

The Beauty Counter Manager works in Nordstrom’s Beauty Department, creating personalized beauty experiences and maximizing sales for an assigned beauty brand. The role combines commissioned selling with customer education and service. The manager builds customer relationships in store and digitally, supports an inclusive team environment, and keeps the counter organized and customer-ready. The position involves beauty and skincare consultations, sales and loyalty activities, vendor coordination, and keeping current with beauty products and trends.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle concerns, and contribute to a positive team environment.
Empathy and respect for customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
High level of ownership, accountability, and initiative.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped merchandise, including reaching and lifting items above the head; regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
Manage the scheduling and execution of vendor events and promotions.
Build and maintain vendor relationships to maximize business results.
Maintain department organization and cleanliness so it is customer-ready.
Attend Nordstrom and luxury brand partner trainings and keep up with beauty trends, products, and industry knowledge.
Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards accounts.