Field Engineer Jobs

About The Position

Requirements

• Bachelor’s degree; no prior experience is required.
• Excellent customer service skills and a professional demeanor.
• Strong verbal and written communication abilities.
• Fluency in English.
• Problem-solving capabilities and analytical thinking.
• Proficiency with Windows operating systems, MS Office, and service management software.
• Ability to read and interpret technical diagrams, schematics, and documentation.
• Valid driver’s license and ability to travel up to 50–75%.
• Physical ability to lift up to 50 pounds and stand for extended periods.
• Availability to work flexible hours and respond to emergency service calls.
• Ability to obtain credentials necessary to access customer facilities and U.S. Government security credentials.
• Strong organizational skills and effective time management.
• Collaborative mindset and ability to work independently.

Nice To Haves

• Experience installing, troubleshooting, and repairing sophisticated analytical instruments.
• Study in electronics, engineering, physics, chemistry, or a related technical field.
• Advanced degrees or specialized certifications.
• Additional language skills.
• Experience with ultra-high vacuum systems and high-voltage equipment.

Responsibilities

• Install, maintain, and repair analytical instruments, including chromatography systems.
• Ensure scientific instruments operate at peak performance.
• Deliver technical service and build strong customer relationships.
• Troubleshoot and solve complex technical problems.
• Travel to customer locations and respond to emergency service calls as needed.

Benefits

• Choice of national medical and dental plans and a national vision plan, including health incentive programs.
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
• At least 120 hours of paid time off and 10 paid holidays annually.
• Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave.
• Accident and life insurance.
• Short- and long-term disability coverage in accordance with company policy.
• 401(k) retirement savings plan.
• Employee Stock Purchase Plan offering eligible colleagues the opportunity to purchase company stock at a discount.
• Possible variable annual bonus based on company, team, and/or individual performance results.