Field Service Engineer

Mazak Corporation • Denver, CO

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About The Position

Mazak Corporation is seeking a Field Service Engineer to install equipment, train customers, perform warranty repairs, and provide post-warranty service on CNC lathes and machining centers. Field Service Engineers have regional responsibilities and work directly from their residences. The position reports to the Western Technology Center in Gardena, California, with customer facilities located primarily in the Denver, Colorado area. Travel is required, including overnight or multiple-night stays.

The role involves installing and testing machines and accessories, diagnosing and repairing mechanical, electrical, and software issues, and training customers on machine functions. The engineer also learns about new machine features and accessories, documents installations and service work, and uses test equipment for troubleshooting. The salary range is $85,000 to $95,000.

Requirements

• Two-year technical training in electronics, mechanics, or machine tool assembly.
• High school diploma.
• 3–7 years of field service experience.
• Ability to read and understand engineering drawings.
• Ability to work independently or as part of a group while completing necessary tasks.
• Ability to understand PLCs.
• Ability to understand hydraulic and pneumatic circuits.
• General computer skills.
• Ability to lift up to 50 pounds repetitively on a daily basis and lift more than 50 pounds periodically.
• Problem-solving ability appropriate to the situation.
• Sound writing and reporting skills.
• Strong people skills.
• Willingness and ability to travel, including overnight or multiple-night stays.

Responsibilities

• Promote a safe and healthy work environment for all employees.
• Install machines and accessories at customer sites, including assembly, leveling, alignment, adjustment, calibration, and wiring.
• Diagnose and repair mechanical, electrical, and software problems on machines and accessories at customer sites.
• Test machines and accessories after installation or repair.
• Train customers on machine functions.
• Learn new machine features and accessories as they become available.
• Complete reports documenting installations, assessments of reported problems, repairs completed, and parts installed.
• Travel to customer facilities, including overnight or multiple-night assignments.
• Use test equipment for troubleshooting, such as indicators, test bars, clamp-force equipment, and gauges.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED