Executive Assistant Jobs

About The Position

Requirements

• 4 year degree or equivalent experience
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with ambiguity
• Manage conflict, lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Learn and adapt to current technology needs
• Manage workload and prioritize tasks independently
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds
• Accurately handle cash register operations
• Climb up and down ladders
• Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Nice To Haves

• Knowledge of guest service fundamentals, experience building and managing a guest first culture on your team
• Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Experience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
• Ability to manage multiple specialty businesses and balance team member expertise in each area to effectively manage teams in each department
• Knowledge of competitors and ability to leverage insights that drive business objectives in each specialty department
• Experience managing a team of hourly team members and leaders and creating business specific strategies and goals
• Skills in recruiting, selecting and talent management of hourly team members and leaders

Responsibilities

• Drive total store sales and understand the impact of departments and team on profitability.
• Create a guest-obsessed culture and lead the team to prioritize guest experience and achieve sales goals.
• Create and adjust schedules based on guest traffic and business needs.
• Manage the team to effectively plan merchandising and pricing workload, including transitions, revisions, sales plans, sampling, and promotions.
• Assess competition and leverage guest insights and feedback to drive business objectives.
• Work a schedule that aligns with guest and business needs, including early mornings, evenings, overnights, and weekends.
• Build a team of knowledgeable and passionate consultants in Apparel and Accessories, Beauty, and Electronics.
• Manage and develop the sales force using selling training techniques.
• Lead A&A, Beauty, and Electronics backroom processes, organization, layout, and replenishment of the sales floor.
• Lead the team to deliver inspiring visual moments in A&A, Home, Baby, and other seasonally relevant areas.
• Ensure fitting rooms are used as an extension of the sales floor and are welcoming.
• Plan, lead, and follow up on organizational and operational changes.
• Anticipate and identify changes in store trends.
• Anticipate staffing needs, talent plan, and recruit for both long and short term.
• Develop and coach the team and Team Leaders to elevate their skills and expertise.
• Lead team onboarding, learning, and help close product knowledge and skill gaps through development, coaching, and team interactions.
• Establish a culture of accountability through clear expectations and performance management.
• Provide service and a shopping experience that meets guest needs.
• Demonstrate a culture of ethical conduct, safety, and compliance, and hold the team accountable.
• Address store needs, including emergencies and regulatory visits.
• Follow all safe and secure training and processes as a key carrier.

Benefits

• Comprehensive health benefits and programs (medical, vision, dental, life insurance)
• 401(k)
• Employee discount
• Short term disability
• Long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation