Senior Executive Assistant

Bakkt•New York, NY

15d•Onsite

About The Position

Bakkt is seeking a Senior Executive Assistant to own the CEO’s operating rhythm across calendar management, communications, travel, preparation and follow-through. This in-office role may be based in New York, Atlanta or Dubai. The CEO works across global time zones, so the successful candidate must exercise sound judgment, anticipate needs and act independently while coordinating closely with the Chief of Staff, Corporate Affairs and the CEO’s personal team. Reasonable availability outside traditional office hours is required when business priorities demand it. The role may occasionally support other executives. The role includes triaging communications, managing a complex and changing calendar and international travel, preparing meeting briefs and materials, tracking decisions and actions to completion, and handling expenses and documentation in accordance with company policy. The Senior Executive Assistant will anticipate information, scheduling, travel and follow-up needs; decide what to resolve, delegate or escalate; and support board, investor, leadership and other stakeholder engagements. The position also coordinates select global events and hospitality, supports visits to global offices, and liaises with office teams and vendors while prioritizing the CEO’s highest-value work. Candidates should bring substantial experience supporting a senior principal in a fast-paced, global environment, along with excellent judgment, discretion, organization, communication and collaboration skills. The role calls for practical fluency with technology, AI and automation, as well as resilience and flexibility in responding to urgent changes across time zones. Bakkt is an equal opportunity employer. Candidates must successfully pass a post-offer background check and drug screen. Applicants are asked to review Bakkt’s California Candidate Privacy Notice and Notice at Collection before applying.

Requirements

At least 7 years of experience supporting a CEO, founder, senior investment professional or similarly demanding principal in a fast-paced, global environment.
Exceptional judgment, discretion and trustworthiness, including the ability to protect the CEO’s time, handle sensitive information and determine what warrants escalation.
Demonstrated ability to manage complex calendars, global time zones, multiple communication channels and competing priorities.
Ability to take ownership from request to resolution, anticipate needs, follow up persistently and close loops with internal and external stakeholders.
Technology literacy and enthusiasm for AI and automation; ability to use practical tools while verifying outputs and protecting confidential information.
Concise, polished communication skills, including the ability to write on the CEO’s behalf and represent the office professionally to senior executives, board members, investors and external partners.
Ability to collaborate effectively with the Chief of Staff, Corporate Affairs and the CEO’s personal team and share information promptly across functions.
Flexibility and resilience in a high-intensity global role, including responding calmly to urgent changes and exercising good judgment about availability across time zones.
Service mindset, close attention to detail and confidence improving processes.
Successful completion of a post-offer background check and drug screen.

Responsibilities

Triage email and other communications, identify matters requiring the CEO’s attention, draft responses when appropriate and ensure consequential matters are tracked.
Own and manage the CEO’s complex, changing calendar and international travel schedule, prioritizing business matters and resolving conflicts.
Prepare concise meeting briefs and relevant materials, clarify next steps, and track decisions, commitments and action items through completion.
Handle expenses and required documentation accurately and in accordance with company policy.
Anticipate the CEO’s information needs, scheduling conflicts, travel requirements and stakeholder follow-ups before they become urgent.
Use independent judgment to resolve, delegate or escalate matters, and maintain practical responsiveness across time zones, including for urgent matters outside normal working hours.
Partner with the Chief of Staff and VP of Corporate Affairs on board, investor, leadership and other stakeholder engagements, coordinating materials, logistics and follow-through.
Coordinate select global events and hospitality with internal teams.
Support visits to global offices and liaise with office teams and vendors while focusing on the CEO’s highest-value priorities.
Occasionally support other executives.
Use practical technology, AI and automation tools to improve scheduling, information management, meeting preparation and follow-through while checking outputs and protecting confidential information.
Improve processes while maintaining attention to immediate priorities.