Client Support Associate
EMR • Breaux Bridge, LA5d
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Client Support Associate
EMR•Breaux Bridge, LA
About The Position
Jackson Hewitt is seeking a Seasonal Client Support Associate to support clients visiting its offices and help provide an exceptional client experience. The role involves engaging with clients, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients engaged while they wait. The position is suited to someone who enjoys a welcoming, customer service-oriented environment and building strong client relationships. Applicants of any work background or experience level are welcome.
Requirements
- Strong interpersonal and communication skills.
- Experience in a fast-paced retail environment.
- Basic computer proficiency and ability to troubleshoot.
- Willingness to learn and grow in a customer-focused role.
Nice To Haves
- Prior customer service or sales experience is preferred, but not required.
Responsibilities
- Engage with clients visiting the office and support a positive client experience.
- Confirm client appointments.
- Follow up with past and potential clients.
- Distribute marketing materials.
- Keep clients engaged during wait times.
Benefits
- Earned Wage Access
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training and development
- Work Lotto (chance to win money for logged shifts)
- Low-cost healthcare, dental, and vision benefits
- Teladoc access for the employee and household for $18 per month
- Free identity theft protection
- Corporate discount program
- Free tax preparation training
- PTIN registration reimbursement
- Referral bonus opportunities
- Free continuing tax education
- Medical and prescription benefit option after 1,560 hours worked annually
- 401(k) with company match after the first 1,000 hours worked
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
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