EMR Coordinator (Louisville, KY or Cincinnati, OH)

NFH•Louisville, KY

About The Position

The EMR Coordinator manages and maintains Network for Hope’s access to hospital electronic medical record (EMR) systems and coordinates internal EMR processes and system improvements. The role works with internal departments and hospital personnel to support efficient access workflows, appropriate record retrieval, system maintenance, and ongoing process improvement. The coordinator manages user access to internal and hospital EMR systems, maintains access documentation and inventories, processes required access paperwork, and serves as the primary liaison with hospital or third-party personnel on hospital EMR access issues. The role also coordinates reviews and implementation of approved system changes, assists with testing and troubleshooting, tracks recurring issues, and works with the Education and Development Department on hospital EMR access training.

Requirements

An associate degree in a related healthcare field is required; equivalent work experience in a healthcare, OPO, or hospital setting may substitute for the education requirement.
At least two years of experience in a healthcare setting.
Familiarity with hospital records, EMR systems, and medical terminology.
Licensure, certification, and/or registration: N/A.

Nice To Haves

Experience in health information management, quality assurance, or data analysis.

Responsibilities

Manage internal EMR user access, including onboarding, role-based access changes, and termination of access for employees and contractors.
Verify user access aligns with job responsibilities and organizational access standards.
Maintain documentation of access approvals, changes, and removals.
Receive, track, and manage internal EMR change requests from NFH department leads.
Coordinate the review, prioritization, testing, and implementation of approved system changes.
Assist the Data Supervisor with validating system updates, enhancements, and fixes.
Assist with troubleshooting system issues and resolving basic user problems.
Track recurring issues and recommend process or system improvements.
Manage onboarding, modification, and termination of hospital EMR access for NFH staff.
Maintain hospital EMR access inventories and related documentation.
Complete and process required documentation to secure and maintain access privileges.
Serve as the primary liaison between NFH and hospital or third-party personnel regarding hospital EMR access issues.
Coordinate with the Education and Development Department to develop, implement, and maintain hospital EMR access training for staff.