EMR Analyst II - Epic Trainer- Inpatient Orders

Cincinnati Children's

5d•$83,970 - $107,224•Hybrid

About The Position

The EMR Analyst II specializes in Epic EMR clinical documentation, with a core responsibility for leading and supporting education initiatives for Cincinnati Children's Hospital Medical Center’s Epic clinical documentation systems. The role designs, delivers, and evaluates training for inpatient nursing, respiratory therapy, allied health professionals, and unlicensed assistive personnel to help them use Epic in support of clinical workflows and patient care. The analyst manages concurrent training and enhancement initiatives, develops and maintains Inpatient Orders curricula, and supports Epic optimization through education and system knowledge. The role typically facilitates two to three classes per week while managing multiple enhancement or project-level initiatives. It also supports curriculum review and maintenance and manages the Epic training environment to keep content current, effective, and aligned with clinical workflows. This is a full-time, 40-hour-per-week position on the day shift. The posting identifies the primary location as remote, but states that the role follows a hybrid work model and requires periodic on-site presence for training, collaboration, and operational needs.

Requirements

Bachelor’s degree or an equivalent combination of education and experience.
At least 2 years of work experience in a related job discipline.
Strong troubleshooting, communication, collaboration, and customer-support skills.
Ability to manage tasks and moderately complex projects, coordinate resources, and work effectively with cross-functional teams.

Nice To Haves

Epic certification.
Prior eLearning creation experience.
Bachelor’s degree in nursing, respiratory therapy, or a related clinical field.
Three years of experience developing and implementing clinical information systems training strategies, including classroom training and content creation.
Strong project management skills.

Responsibilities

Analyze, design, implement, and maintain moderately complex training systems that improve understanding and navigation of Epic for clinical care and patient management.
Use development lifecycle processes, operating procedures, and documentation to implement and support system solutions.
Drive scheduling of clinical systems training and maintain build environments for current and usable end-user training.
Independently develop educational technology content.
Recommend and participate in process improvements to education and learning processes, including content tracking, review, and revision.
Use varied learning modalities to address adult learning styles and clinical system education needs.
Take ownership of tasks, proactively identify needed work, and communicate issues and roadblocks to supervisors.
Identify resources for small- to medium-sized projects and support communication about project issues and developments.
Work with cross-functional teams and participate in design and leadership meetings for hospital clinical applications.
Consult end users to ensure systems and training materials support patient care delivery processes.
Network with internal and external experts to identify best practices and promote effective education tools.
Maintain professional knowledge, participate in educational and instructional opportunities, and continuously improve skills.
Build positive relationships, encourage teamwork, and prepare oral and written presentations.
Support or lead the design, development, and implementation of new and enhanced application requests.
Support or lead project plans and documentation for moderately complex projects; determine scope and coordinate resources.
Prioritize and complete assigned tasks and documentation, and coordinate communication among internal and external parties.
Work with end users to develop and validate requirements for system solutions and ensure proper system integration.
Develop collaborative relationships with customer groups and stakeholders and provide advanced troubleshooting and end-user support.
Monitor service-level agreements for incident management and collaborate with other teams to provide customer-centered support.
Plan and deliver user support through clinical system training and the creation and curation of advanced educational materials.
Follow and promote change management policies and procedures; provide timely and effective customer service consistent with CCHMC CARES standards.