Dispatcher
UNITED PETROLEUM TRANSPORTS INC • El Paso, TX6d • Onsite
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Dispatcher
UNITED PETROLEUM TRANSPORTS INC•El Paso, TX
•Onsite
About The Position
The Dispatcher is responsible for dispatching loads to customers and supporting drivers in the safe, timely transit and delivery of fuel. The role involves planning trips and routes around customer expectations and safety guidelines, coordinating load assignments, tracking shipments, communicating with drivers and customer service, and monitoring store inventories. The Dispatcher also maintains required paperwork and complies with company, health, safety, and applicable regulatory policies. The schedule is Tuesday through Saturday, 3:00 a.m. to 12:00 p.m., with a one-hour lunch. The position is located in El Paso, Texas. The role requires prolonged sitting, occasional walking and lifting up to 20 pounds, and the physical abilities listed below.
Requirements
- High school education or equivalent.
- One year of experience dispatching or working in customer service.
- Excellent verbal and written communication skills.
- Knowledge of DOT regulations and federal and state standards.
- Ability to prioritize and manage multiple projects.
- Self-starter with detail-oriented work habits.
- Ability to maintain confidentiality.
- Professional demeanor.
- Good interpersonal skills and ability to work well with a wide range of individuals.
- Dependability demonstrated through good attendance and adherence to timelines and schedules.
- Basic computer skills, including Word and Excel.
- Knowledge of basic company employment policies and procedures.
- Ability to sit for long periods, walk, use finger dexterity, feel, perform repetitive motions, talk, hear, and engage in visual activity.
- Ability to occasionally lift up to 20 pounds.
Responsibilities
- Promote safety in all actions.
- Control and complete required paperwork.
- Safely plan driver trips around load and customer expectations and safety guidelines.
- Communicate company and customer requirements to drivers.
- Relay issues to customer service that need to be communicated to customers.
- Assist drivers with route planning and load building.
- Prioritize loads for timely delivery.
- Track and trace current loads in transit and deliveries.
- Assign loads to drivers in a fair and equitable manner.
- Help drivers plan safe and timely fuel transit by maintaining legal hours-of-service requirements and ELD logs throughout the trip.
- Communicate with drivers during check-ins throughout pickup, transit, and delivery.
- Monitor store inventories.
- Maintain a friendly, professional demeanor when working with drivers, customer service, and support staff.
- Communicate with the CSC Manager, Assistant CSC Manager, and Customer Service Representatives as required.
- Comply with corporate policies and procedures and health and safety policies.
- Carry out other duties assigned by the CSC Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
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