Cement Dispatcher

ProPetro Services, Inc • Midland, TX

2d

About The Position

The Cement Dispatcher schedules and dispatches cement crews, equipment, and service vehicles to job locations. The role also schedules and tracks equipment service, and communicates with customers and managers to answer questions, solve problems, and handle equipment requests. The position requires availability for a rotating shift from days to nights.

Requirements

• High school diploma or GED.
• Strong verbal and written communication skills, with the ability to accurately receive and relay relevant information.
• Personable and customer-service oriented, with the ability to communicate in a friendly manner with clients or employees.
• Ability to give directions, track GPS data, and read a map.
• Organized, with good time-management skills.
• Critical-thinking skills and ability to prioritize requests.
• Proficiency in Microsoft Office 365 applications, especially Excel, and ability to quickly learn other work-related software.
• Availability to work a rotating shift from days to nights.

Nice To Haves

• Previous dispatch experience.

Responsibilities

• Ensure timely movement of equipment, personnel, and materials between the cement yard and job locations.
• Schedule or dispatch cement crews, equipment, and service vehicles to appropriate job locations.
• Use work orders to determine the equipment, vehicles, materials, or personnel required at job locations.
• Communicate with customers and managers to answer equipment-location questions, take equipment requests, and determine equipment service needs.
• Relay work orders, messages, and other information to work crews, supervisors, and relevant personnel.
• Record work orders, service requests, services performed, customer requests, equipment locations, and other necessary information in an Excel call log.
• Schedule equipment service and track repairs.
• Maintain awareness of the location of equipment and personnel.
• Advise personnel about traffic problems, construction areas, accidents, weather conditions, and other hazards they may encounter while traveling to job locations.
• Comply with Health, Safety, and Environmental policies by attending required safety training and meetings and using proper personal protective equipment.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED