Cement Dispatcher

ProPetro • Midland, TX

1d

About The Position

The Cement Dispatcher schedules and dispatches cement crews, equipment, and service vehicles to appropriate job locations. The role coordinates the timely movement of equipment, personnel, and materials between the cement yard and job sites, schedules equipment service, tracks repairs, and maintains awareness of equipment and personnel locations. The dispatcher communicates with customers, managers, crews, supervisors, and other relevant personnel to answer questions, relay work orders, take equipment requests, and identify service needs. The role also records work orders, service requests, services performed, customer requests, equipment locations, and other necessary information in an Excel call log. The dispatcher provides personnel with relevant travel and hazard information and maintains compliance with Health, Safety, Environmental policies and required safety practices.

Requirements

• High school diploma or GED.
• Strong verbal and written communication skills, including the ability to accurately receive and relay relevant information.
• Personable and customer-service oriented, with the ability to communicate in a friendly manner with clients or employees.
• Able to give location directions, track GPS data, and read a map.
• Organized, with good time-management skills.
• Critical thinker able to determine priority requests.
• Proficient in Microsoft Office 365 applications, specifically Excel, and able to quickly learn other work-related software.
• Must be available to work a rotating shift from days to nights.

Nice To Haves

• Previous dispatch experience.

Responsibilities

• Ensure timely movement of equipment, personnel, and materials between the cement yard and job locations.
• Schedule or dispatch cement crews, equipment, and service vehicles to appropriate job locations.
• Use work-order information to determine the equipment, vehicles, materials, or personnel required at job locations.
• Communicate with customers and managers to answer questions about equipment location, take equipment requests, and determine equipment service needs.
• Relay work orders, messages, and other information to work crews, supervisors, and relevant personnel.
• Record work orders, service requests, services performed, customer requests, equipment locations, and other necessary information in an Excel call log.
• Schedule equipment service and track repairs.
• Maintain awareness of equipment and personnel locations.
• Advise personnel about traffic problems, construction areas, accidents, weather conditions, and other hazards they may encounter while traveling to job locations.
• Attend required safety training sessions and meetings, comply with HSE policies, and use proper PPE.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED