Truck Dispatcher

Aston Carter•Fond du Lac, WI

1d•$30 - $31•Onsite

About The Position

The Truck Dispatcher (identified in the description as a Dispatch Coordinator) supports daily trailer and yard operations across a large manufacturing and warehouse campus. This newly created role serves as the central point of communication for trailer movement requests, coordinating with yard drivers, warehouse personnel, operational stakeholders, and third-party fleet maintenance providers. The dispatcher uses radio communications, Microsoft Excel, and operational tracking systems to coordinate timely trailer movements, maintain accurate records, and manage trailer-related issues. The position supports material flow and transportation activities among manufacturing facilities, warehouse locations, docks, staging areas, and storage lots. It also contributes to shift handoffs, trailer inspections and audits, maintenance coordination, equipment availability, safety compliance, operational reporting, and process improvement. The role is onsite in Fond Du Lac, Wisconsin, Monday through Friday from 5:30 AM to 2:30 PM, in an active logistics environment.

Requirements

Previous experience in dispatching, logistics coordination, transportation operations, warehouse administration, or a closely related field.
Strong organizational skills and ability to manage multiple tasks and priorities in a fast-paced environment.
Ability to communicate effectively with multiple stakeholders while managing competing operational priorities.
Proficiency with Microsoft Excel, including data entry and tracking, and familiarity with other Microsoft Office applications.
Excellent verbal and written communication skills.
High accuracy, attention to detail, and follow-through in documentation and task completion.
Ability to make sound decisions and adapt quickly to changing operational demands.
Strong teamwork and collaboration skills, including the ability to work with drivers, supervisors, and cross-functional teams.

Nice To Haves

Experience in manufacturing, distribution, warehouse, transportation, or third-party logistics (3PL) environments.
Knowledge of trailer operations, freight flow, dock scheduling, or yard management processes.
Experience coordinating truck, trailer, or fleet activities in a logistics or transportation setting.
Familiarity with fleet maintenance processes and preventive maintenance scheduling.
Understanding of transportation and yard safety practices and procedures.
Experience as a transportation coordinator, warehouse administrator, shipping and receiving coordinator, fleet coordinator, freight broker, or logistics coordinator.

Responsibilities

Serve as the primary point of contact for trailer movement and yard transportation activities across the campus.
Receive, prioritize, and dispatch trailer move requests to yard drivers using radio communications.
Coordinate trailer movements between manufacturing facilities, warehouse locations, docks, staging areas, and storage lots.
Monitor active trailer movement requests and ensure assigned moves are completed on time.
Maintain communication with drivers and operational stakeholders to support daily logistics operations.
Work with driver leadership and supervisors to address changing business needs and priorities.
Prepare and distribute daily operational notes and updates to support shift handoffs.
Track trailer activity, movements, and completion status using Microsoft Excel and other operational tools.
Maintain accurate records of damaged trailers, maintenance requests, trailer audits, radio calls, trailer moves, and operational exceptions.
Conduct and support trailer inspections to identify equipment concerns and operational issues.
Coordinate repairs and preventive maintenance with third-party fleet maintenance providers.
Review repair estimates and communicate findings to operational leadership for approval and follow-up.
Monitor trailer pools to ensure equipment availability meets production and distribution requirements.
Partner with warehouse, shipping, receiving, transportation, and production teams to facilitate efficient trailer flow.
Provide timely updates about delays, equipment concerns, maintenance needs, and operational risks.
Collaborate with supervisors and driver leadership to improve communication processes and operational efficiency.
Support campus-wide logistics coordination and help reduce unnecessary radio traffic through dedicated dispatch communication channels.
Build working relationships with internal departments and external service providers.
Prepare daily reports, audit documentation, and shift summaries, and track performance metrics and operational data for visibility and continuous improvement.
Maintain accurate operational records and documentation.
Identify and report equipment concerns, support trailer audits and equipment compliance activities, and follow established transportation, safety, and operational procedures.
Communicate safety-related concerns to appropriate leadership.