Dispatcher

Interstate Batteries • Clearwater, FL

6d

About The Position

The Dispatcher handles incoming phone calls and dispatches hot-shot requests in a timely, orderly, and efficient manner to meet dealers’ needs. The position also assists with warehouse and office duties as needed. The role works under general supervision, is accountable for individual accuracy, and shares responsibility for outgoing inventory. The Dispatcher is expected to operate with integrity and demonstrate a positive attitude.

The work takes place in an office environment, with exposure to battery warehouse conditions, including moving equipment, mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The role involves prolonged use of a computer and telephone, extended periods of sitting, and some standing and walking. Personal protective equipment may be required. Physical tasks include regularly lifting or moving up to 50 pounds without assistance and occasionally lifting up to 75 pounds.

Requirements

• Proficiency with Microsoft Office products, including Outlook and Excel.
• Good knowledge of the geographical area.
• Strong communication and customer service skills.
• Ability to multitask.
• Ability to work effectively in a team environment.

Nice To Haves

• Previous experience in telephone and dispatch operations.

Responsibilities

• Handle incoming phone calls professionally.
• Manage hot-shot drivers to provide efficient hot-shot service.
• Assist walk-in customers courteously and provide information to meet their battery needs.
• Handle and balance generated invoices.
• Follow up weekly with the largest customers to ensure their satisfaction and adequate battery supply.
• Assist with warehouse and office duties as needed.
• Perform other duties as assigned.

Benefits

• Interstate Batteries describes offering tools and services intended to support employees’ professional success and personal wellbeing.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed