Dispatcher

First Student • Shoreham, NY

6d

About The Position

As a Dispatcher at First Student, you will coordinate daily transportation operations to ensure safe, efficient, and timely service. You will communicate with drivers, monitor routes, respond to service disruptions, and support the operational needs of the location. The role is based in Shoreham, New York, and pays $29.50 per hour.

The position requires English proficiency. Training, safety communications, company policies, employment documents, and other job-related communications must be conducted in English under applicable federal, state, and local requirements, including U.S. Department of Transportation regulations.

Requirements

• High school diploma or equivalent.
• Strong verbal communication and customer service skills.
• Ability to multitask, prioritize responsibilities, and remain calm under pressure.
• Experience using radio communication systems and computer applications.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast-paced transportation environment.
• English proficiency for job-related communications.

Nice To Haves

• Previous dispatching, transportation, logistics, or related operations experience.
• Knowledge of passenger transportation or route scheduling systems.

Responsibilities

• Coordinate daily driver assignments, vehicle dispatching, and route coverage.
• Monitor routes and schedules to ensure safe and on-time transportation.
• Communicate with drivers and other personnel using radio, telephone, and dispatch systems.
• Respond to service delays, driver call-outs, vehicle breakdowns, and other operational issues.
• Maintain accurate dispatch logs, driver attendance records, and operational documentation.
• Coordinate with maintenance teams regarding vehicle availability and service needs.
• Assist with scheduling adjustments and operational coverage.
• Respond professionally to customer inquiries and service concerns.
• Support compliance with company policies, safety standards, and applicable transportation regulations.
• Perform additional duties as assigned.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Paid training and opportunities for career advancement.
• Supportive, team-oriented work environment.
• Opportunity to make a meaningful impact in the community.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED