Director Of Housekeeping Jobs

About The Position

Requirements

• Five or more years of progressive housekeeping, hotel operations, or hospitality leadership experience is preferred.
• Strong knowledge of housekeeping operations, room inspection standards, inventory management, labor management, and hospitality service standards.
• Experience managing housekeeping budgets, operational forecasting, staffing plans, productivity metrics, and vendor relationships.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to multitask and thrive in a fast-paced hospitality environment.
• Passion for hospitality, leadership, teamwork, operational excellence, and creating exceptional guest experiences.
• Flexible availability for mornings, evenings, weekends, holidays, and on-call support as needed.

Nice To Haves

• Previous experience as a Housekeeping Director, Executive Housekeeper, Rooms Division leader, or hotel operations leader.
• Knowledge of sanitation standards, OSHA regulations, chemical-handling procedures, and hotel safety requirements.
• Experience using hotel operational systems, housekeeping management systems, and reporting tools.

Responsibilities

• Lead housekeeping operations across guest rooms, suites, public areas, back-of-house spaces, and hotel facilities.
• Recruit, train, coach, schedule, and develop housekeeping teams.
• Maintain cleanliness, presentation, sanitation, and brand standards throughout the property.
• Monitor guest satisfaction, cleanliness scores, online reviews, room inspections, and service recovery opportunities to drive improvement.
• Partner with Front Office, Engineering, Operations, and hotel leadership to support hotel operations and guest readiness.
• Oversee room inspection programs, housekeeping productivity, labor management, inventory control, linen management, and departmental budgets.
• Manage housekeeping supplies, equipment, vendor relationships, purchasing, and operational expenses.
• Ensure compliance with hotel procedures, sanitation standards, OSHA regulations, chemical-handling guidelines, and safety policies.
• Support VIP arrivals, group business, special projects, deep-cleaning initiatives, and hotel renovation or transition activities as needed.
• Maintain cleanliness and operational readiness in housekeeping closets, laundry areas, storage spaces, and employee work areas.
• Analyze operational KPIs, productivity reports, labor metrics, and performance data to identify improvement opportunities.
• Foster a collaborative, energetic, and guest-focused culture.
• Perform other duties as assigned.

Benefits

• Bonus Plan eligibility
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid vacation and sick days
• Hyatt hotel discounts
• Company-paid life insurance
• Short-term and long-term disability insurance
• Hospital indemnity insurance
• Critical illness insurance
• Accident insurance