DIRECTOR of HOUSEKEEPING SERVICES - Baltimore, MD
About The Position
Crothall Healthcare, a Compass Healthcare company, provides specialized support services to the healthcare industry and serves hospital partners across the United States. The Director of Housekeeping Services works as an EVS Director, directing and overseeing the operational needs of the Housekeeping Department. The role coordinates the work of Assistant Directors and Operations Managers and serves as a liaison between administration and hospital departments. The Director oversees departmental finances and operations, coordinates housekeeping activities across departments, establishes standards and procedures, supports staff development, and ensures compliance with regulatory requirements. The role also contributes to facility goals and quality management. Applications are accepted on an ongoing basis.
Requirements
- Four-year college degree and equal related experience required.
- Five years of housekeeping management experience at a healthcare account required.
- Ability to analyze and interpret financial and other data.
- General business acumen.
- Excellent interpersonal skills.
- High customer service and quality attitude.
- Ability to work under pressure and meet established goals and objectives.
- Public speaking skills.
- Ability to use a participative approach to managing staff, organize and prioritize tasks, and develop budgets with a complete understanding of facility needs and requirements.
- Excellent stress management, administrative, organizational, and follow-through skills with associates and clients.
- Proficiency with Windows-based office software, including Microsoft Office, Word, Excel, PowerPoint, and Outlook.
- Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
Responsibilities
- Manage department financial data and statistics.
- Monitor unit expenditures.
- Develop and recommend the department operating budget and ensure operations remain within budget.
- Coordinate housekeeping activities with other departments.
- Communicate with administration and other hospital departments.
- Plan, organize, direct, coordinate, and supervise department functions and activities.
- Establish work standards and workflow.
- Establish and implement policies and procedures for department operations.
- Encourage and mentor staff creativity and innovation.
- Ensure compliance with regulatory agencies.
- Proactively support facility goals and objectives.
- Demonstrate quality leadership in meeting performance plans.
- Read, develop, and administer the Total Quality Management process.
- Develop and maintain job descriptions for department staff.
- Encourage staff participation in education programs.
- Coordinate the tasks of Assistant Directors and Operations Managers.
- Serve as a liaison between administration and hospital departments.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and accidental death coverage
- Disability insurance
- Retirement plan
- Flexible time off
- Holiday time off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
- May be eligible for paid and/or unpaid time off in accordance with applicable laws
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What This Job Offers
Job Type
Full-time
Career Level
Director
