Director of Housekeeping

Schulte Hospitality Group • Village of Fairport, NY

9d

About The Position

Woodcliff Hotel and Spa / Schulte Hospitality Group is seeking a dynamic, service-oriented Director of Housekeeping. The role oversees housekeeping operations, including scheduling room and cleaning assignments, inspecting suites and public areas, monitoring room status and cleanliness, and addressing maintenance needs. The Director also performs housekeeping duties as needed and hires, coaches, and disciplines direct reports.

Schulte Hospitality Group describes its culture as service-focused, inclusive, employee-focused, and committed to associate development and career growth. The company operates more than 200 locations across 38 states and 3 countries. The hiring process may include interviews, a drug screen, background and reference checks, and a potential employment assessment. Specific compensation and benefit details will be discussed during the interview process.

Requirements

• Minimum of three years in a housekeeping management position.
• Basic math skills.
• Ability to communicate effectively verbally and in writing.
• Strong leadership skills.
• Ability to exceed the expectations of guests and team members.
• Excellent time management skills.

Nice To Haves

• Post-high-school education is preferred.

Responsibilities

• Schedule room and cleaning assignments to ensure proper coverage.
• Inspect assigned suites and public areas to ensure furnishings, equipment, and linens are clean and in good repair.
• Perform necessary housekeeping duties, including making beds, vacuuming, and cleaning.
• Verify and update the status of discrepant rooms throughout the shift.
• Randomly select assigned rooms to check cleanliness and counsel Housekeepers on discrepancies.
• Notify the General Manager and/or Chief Engineer of necessary maintenance repairs.
• Hire, coach, and discipline direct reports.
• Perform other duties as assigned to meet business objectives.

Benefits

• Daily Pay: get paid today for work performed today.
• Free telemedicine and virtual mental health care access for all associates starting on day one.
• Multiple health insurance and life insurance options.
• 401(k) plan with company match.
• Paid parental leave.
• Paid time off for eligible associates under the Company's Paid Time Off policy.
• Holiday pay.
• Pet insurance.
• Employee Assistance Program.
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED