Director of Housekeeping

Home2 Suites Anchorage • Anchorage, AK

2d

About The Position

The Director of Housekeeping leads the housekeeping team at Home2 Suites Anchorage, Alaska, to help create a comfortable and memorable stay for guests. This is a temporary position and is not a permanent position at this property at this time. The role oversees daily housekeeping operations, staff performance, quality and cleanliness, inventory, ordering, scheduling, sustainability programs, and the department budget. The Director also assists guests and works with Maintenance and the Front Desk to maintain a consistent, high-quality hotel product and strong guest satisfaction.

Requirements

• Previous housekeeping and supervisory experience in hospitality, property management, or healthcare is required.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to stand and walk for an entire shift; perform continuous movement, repetitive motions, bending, lifting, pushing, pulling, carrying, and moving items up to 25 pounds; and climb up to four flights of stairs.

Responsibilities

• Hire, train, supervise, counsel, motivate, and recognize housekeeping staff.
• Oversee daily operations, sustainability programs, inventory, ordering, and scheduling within the department budget.
• Inspect housekeeping work to ensure quality and cleanliness meet brand standards consistently.
• Greet and assist guests with requests, and build relationships with long-term and repeat guests to promote loyalty and satisfaction.
• Work closely with the Maintenance Department and Front Desk to deliver a consistent, high-quality product and above-average customer satisfaction scores.
• Ensure employees follow safe working practices and procedures while meeting department productivity requirements.

Benefits

• Group medical, dental, and vision insurance, and company-paid life insurance for eligible employees.
• Paid time off.
• Company-matched 401(k) plan.
• Voluntary benefits, including short-term and long-term disability, accident, life, critical illness, and a Flexible Spending Account.
• Life enrichment benefits, including hotel benefits, an employee assistance program, and a leadership development program.
• Daily pay.
• Paid holidays.
• Paid vacation.
• Paid sick leave in accordance with applicable law.
• Educational opportunities and tuition reimbursement.
• Paid jury duty, personal, medical, and military leave in accordance with applicable law.

What This Job Offers

• Career Level: Director
• Education Level: No Education Listed