Supervisor, Nutrition/Food Services
University of Southern California • Los Angeles, CA11d • $26 - $41
Dietary Supervisor Jobs
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Supervisor, Nutrition/Food Services - Dietary - Full-Time 8 Hour Day Shift (Non-Exempt) (Non-Union)
University of Southern California•Los Angeles, CA
•$26 - $41
About The Position
The Supervisor, Nutrition/Food Services oversees food production for patients, cash operations, and patient tray preparation, with the goal of providing high customer satisfaction cost-effectively. The position spends 50% of its time supervising employees and ensures high-quality services, efficient use of resources, and a safe work environment that complies with government and regulatory guidelines. The role monitors meal tray preparation and accuracy, responds to customer service concerns, and works with food service staff and dietitians to address patient needs. It also supports patient meal delivery, conducts patient satisfaction surveys, maintains temperature logs and monthly reports, and assists with catering events as needed. USC Norris Comprehensive Cancer Center and Hospital provides specialized cancer care in 14 treatment areas. Its 60-bed hospital is part of USC’s academic medical center, where multidisciplinary teams deliver personalized care and conduct research and clinical trials.
Requirements
- High school diploma or equivalent.
- Five years of experience in various aspects of food service with increasing levels of responsibility.
- Three years of experience supervising in an institutional food service operation.
- Fire Life Safety Training (LA City); if the applicant does not have a card upon hire, it must be obtained within 30 days of hire and maintained through renewal before expiration. This is required within LA City only.
Nice To Haves
- Associate degree in Food Management or a related field.
- Active involvement with a professional food service organization.
- Certified Food Handler Certificate or equivalent ServSafe Certificate.
Responsibilities
- Ensure staff complete assigned work on time while meeting quality, safety, and regulatory standards.
- Check and monitor patient tray preparation and accuracy.
- Handle customer service inquiries and problems in person or by telephone; record recurring issues and communicate them to the dietitian or leadership as appropriate.
- Assist food service workers and diet aides in delivering patient meals and audit tray accuracy.
- Conduct patient surveys to help ensure customer satisfaction scores meet or exceed standards.
- Assist with catering events as needed.
- Notify the Registered Dietitian of patient complaints or concerns.
- Maintain closing and monthly temperature logs and organize monthly reports.
- Perform other related or assigned duties.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
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