Dietary Supervisor

UMass Memorial Health•Milford, MA

3d•Onsite

About The Position

The Diet Supervisor is responsible for the functioning of the diet office and supervision of employees. They perform a wide range of tasks for the purpose of providing patients with their appropriate diets on a consistent and timely basis. This is done through answering phones, communicating with nursing, diet education, production and supervision. A variety of functions need to be completed in order to provide quality service to all of our customers while maintaining the highest sanitary conditions in accordance with policies and procedures.

Requirements

Must be able to read, write and comprehend English
Must be able to follow both written and verbal instructions
Basic math skills to include multiplication, addition and the use of a calculator
Computer skills to include light typing and touch screen usage
Excellent customer service skills
On the job training available

Nice To Haves

No previous experience necessary but is helpful

Responsibilities

Follows are HACCP standards
Is ServSafe Certified
Follows all contract services policies and procedures
Possessess excellent customer service / communication skills
Possesses good computer skills
Attends up to 75% of department / diet office meetings
Has basic special diet knowledge through on-the-job training
Ability to supervise staff and check work
Assists in keeping all Press Ganey scores within or greater than departmental targets / goals
Distributes and monitors the flow of work for an assigned group of employees.
Provides training and technical assistance to employees within the assigned work area.
Assists supervisor in assuring that assigned employees are provided with appropriate resources, materials, and methods.
Provides recommendations to manager or supervisor for the most efficient utilization of assigned personnel.
Relays work instruction from the supervisor.
Complies with established departmental policies, procedures, and objectives.
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
Attends variety of meetings, conferences, and seminars as required or directed.
Demonstrates use of quality improvement in daily operations.
Complies with all health and safety regulations and requirements.
Maintains, regular, reliable, and predictable attendance.
Performs other similar and related duties as required or directed.