Dietary Supervisor

Hospice of the Western Reserve•Cleveland, OH

11d•Onsite

About The Position

The Dietary Supervisor oversees the daily operations of assigned dietary services, which may include patient meal services, café services, food and snack vending, and coffee services. The role supervises teams of cooks and dietary aides and supports the David Simpson Hospice House and Reserve Care headquarters café, located near each other in Cleveland, Ohio. The supervisor may also provide coverage for other dietary services and locations as needed. The role is responsible for daily service operations, staff scheduling and support, participation in hiring and employee relations, compliance with health department and regulatory standards, and ordering food in accordance with service menu standards. The position is exempt and includes a technology package. Employment is subject to stated flu-shot or exemption, driver and insurance, work-eligibility, and professional conduct requirements.

Requirements

High school graduation.
Certified Dietary Manager certificate or equivalent; must be completed within one year of hire.
ServSafe Level 2 certification within six months of hire.
Ability to adhere to safety precautions and effectively use commercial kitchen equipment.
Knowledge in fields related to the specific job assignment.
Ability to plan, organize, and administer programs and/or projects.
Ability to establish and maintain effective working relationships.
Ability to be unbiased, honest, and fair when evaluating employees.
Effective, professional oral and written communication skills.
Ability to complete assigned tasks in a timely and effective manner, articulate effectively, and respond to questions.
Ability to understand and execute complex verbal instructions.
Ability to deliver excellent internal and external customer service.
Ability to work independently and as part of a transdisciplinary team.
Ability to maintain good working relationships with the Director of Dietary Services and the Dietitian.
Ability to handle multiple tasks in a fast-paced environment and react effectively and calmly in emergencies.
Ability to maintain confidential information.
Proficiency in word processing, spreadsheets, and other computer software, preferably Microsoft Office, and use of general office equipment.
Proven attendance record.
Compliance with the Annual Flu Shot Policy or ability to provide exemption documentation.
Active Ohio driver’s license and active auto insurance policy with the required level of coverage.
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics, and professionalism.

Nice To Haves

Health care experience preferred.

Responsibilities

Oversee assigned dietary services, including patient meals, café services, food and snack vending, and coffee services, as applicable.
Supervise dietary staff, including cooks and dietary aides.
Manage day-to-day operations of assigned dietary services.
Provide coverage for non-assigned dietary services and other locations as needed or requested.
Assist with staff evaluations.
Participate in hiring, retention, disciplinary actions, and separations.
Ensure ongoing compliance with health department and regulatory standards, including documentation.
Ensure staff education and other employment requirements are maintained and completed.
Complete dietary service orders for responsible areas in alignment with food service menu standards.
Manage services within allocated resources.
Complete staff scheduling.
Provide staff support in alignment with agency initiatives.