Customer Service Representative Jobs

About The Position

Requirements

• Excellent communication skills, both verbal and written
• Strong customer service orientation with a friendly and positive attitude
• Basic math skills for handling cash transactions
• Ability to multitask effectively in a fast-paced environment
• Basic computer skills for order processing
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Flexibility to work weekends, holidays, and various shifts as needed
• Strong problem-solving skills to address customer concerns
• Team player mentality with a willingness to assist coworkers
• Attention to detail in food preparation and order accuracy
• Ability to follow directions and adhere to food safety standards

Nice To Haves

• High school diploma or equivalent preferred, but not required

Responsibilities

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards
• Process cash and card transactions efficiently
• Deliver outstanding customer service experiences
• Maintain a clean and organized work environment
• Assist with various cleaning tasks as needed
• Lift and move items weighing up to 25 lbs.
• Collaborate with team members to ensure smooth operations
• Adapt to changing priorities and handle multiple tasks simultaneously
• Follow company policies and procedures consistently